Workforce Development Leader

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Workforce Development Leader

Company Description:
Corning is the world leader in specialty glass and ceramics, creating and manufacturing keystone components that enable high-technology systems.
Corning’s history is filled with breakthrough technologies that have played an important role in the way the world works. We thrive on solving difficult, commercially relevant problems through an innovative and collaborative research and development process. Corning succeeds through sustained investment in R&D, more than 160 years of materials science and process engineering knowledge, and a distinctive collaborative culture.
With more than 160 years of science and engineering knowledge, Corning Incorporated creates keystone components for high-technology systems in consumer electronics, mobile emissions control and life sciences. Our Optical Communications segment delivers connectivity to every edge of the network, from optical fiber, cable, hardware and equipment to fully-optimized optical solutions.
What we do is life changing. Our innovations help customers keep pace with the world’s insatiable demand for bandwidth, accelerating the delivery of information and keeping the world connected to the important people, places and things that enhance our lives.
To know more about Corning Optical Communications, visit us at:

Scope of Position:
• The Workforce Development Leader is responsible for designing, facilitating and managing ongoing training and skill development methods to both the manufacturing and leadership populations of the plant. Delivers assessments and works proactively with plant leadership to understand new training needs to accomplish plant objectives and measures. Enables individual opportunities through growth and development.
• The Workforce Development Leader will have supervisory responsibilities for the Master Trainers in the plant, typically 4-8 hourly employees. This position is a part of the HCF Leadership team and reports directly to the Operations Manager. The position will also be connected with trainers and the human resources for consistent training standards and validation.

Day to Day Responsibilities:
• Develops an understanding of processes and tasks to best equip manufacturing workforce and facilitate cross training strategy
• Works with the various plant functions to include: operations, warehousing, and maintenance to recognize hiring, onboarding, and retention opportunities
• For the salaried workforce develops creative career broadening solutions in an environment with little transition (mobility)
• Builds effective relationships with employees that will maximize an employee's likeliness to be successful; accomplished through strong manufacturing floor presence and ongoing engagement with front line supervisors and coordinators
• Works with the Operations Manager and Department Heads to develop plans to best address long range business strategies to achieve goals relative to safety, quality, cost, and service
• Serves as liaison with Operations and Human Resources relative to hiring, on-boarding, and retaining talent. May serve as subject matter expert when interacting with contingent employee vendors.
• Periodically works with external vendors and Human Resources to update, modify, or implement new screening tools or practices relative to cognitive and physical capabilities
• Maintains timely, comprehensive and professional communication with staff, sister operations in North Carolina, and internal customers
• Leverages various assessment practices like surveys, interviews with employees, focus groups, or consultation with managers, to regularly define opportunities for growth and development
• Attend meetings, seminars or participate in organizations to remain abreast of latest practices relative to manufacturing and employee development
• Design, plan, organize, or direct orientation and training programs for employees
• Optimize through redesign or refresh existing training materials, procedures, etc. to improve overall retention, safety behaviors, and application. Leverage new methods, and industry best practices
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
• Monitor training costs and prepare budgetary needs in-line with annual plans for plant (hourly & salaried)
• Work with procurement to develop statements of work and negotiate contracts with clients including desired training outcomes, fees, or expenses
• Develop or implement training programs that directly impact measures like: productivity, efficiency, recycling, lean principles, and environmental impacts
• Supervise, evaluate, or refer instructors to skill development classes
• Coordinate recruitment and placement of training program participants
• Develop or implement training programs related to efficiency, recycling, new technology receivership, or other issues with environmental impacts

• Development of Cross-Training Plan to address bottlenecks, resourcing and optimize overall staffing levels
• Redesign certification and re-certification model to maintain skills and competencies
• Evaluate the Master Trainer role and implement improvement and sustainability plans
• Evaluate the trainer role and implement improvement and sustainability plans with linkage to Master Trainer and leadership
• Develop method to assess full-time associate capabilities to screened capabilities of potential new hires
• Create a process to summarize needs from annual salaried PD&R process to identify internal and external opportunities to address individual and organizational gaps

Travel Requirements:
• Less than 5%. Periodic travel to other Corning plants in North Carolina (Winston-Salem, Wilmington, and Concord)

Hours of work/work schedule/flex-time:
• Monday - Friday, typically 8:00 am - 5:00 pm. Some flexibility required to accommodate interactions with manufacturing associates who work as 24x7 shift schedule (12-hour shifts).

Required Education:
• Bachelor of Science or Bachelor of Arts

Required Years and Area of Experience:
• Minimum 2 years' experience with organizational design or related training, development or operations experience

Required Skills:
• Excellent communication skills (verbal & written)
• Strong people skills. Able to interact at all levels within the organization
• Demonstrated process development for repeatable results and sustained improvement
• Able to initiate and manage multiple tasks and projects as necessary
• Self-starter
• Proven leadership skills
• Ability to develop strategies and vision to complement plant goals and objectives to achieve business needs through people
• Team development
• Good time management and organizational skills
• Able to maintain high levels of confidentiality and credibility
• Microsoft Office
EOE/AA including Veterans and Disabled.

Apply Online at: