Plant Quality Manager

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Plant Quality Manager

Are you interested in “Life Changing Innovation”? As with Thomas Edison, we have a history of working with the world’s greatest innovators. We solve our customers’ most complex problems that others can’t or won’t. Collaboration, Innovative Spirit and Career Development are just a few of the reasons world class professionals choose Corning Incorporated for a career. We are headquartered in Corning - a vibrant city in Upstate, NY where residents enjoy the benefits of a rich arts and culture scene, one of the world’s fastest-growing wine regions and a family friendly area with affordable homes and quality education.
Corning is the world leader in specialty glass and ceramics, creating and manufacturing keystone components that enable high-technology systems.
Corning’s history is filled with breakthrough technologies that have played an important role in the way the world works. We thrive on solving difficult, commercially relevant problems through an innovative and collaborative research and development process. Corning succeeds through sustained investment in R&D, more than 160 years of materials science and process engineering knowledge, and a distinctive collaborative culture.
For almost three decades, Corning Environmental Technologies has developed creative, highly effective emission control solutions for mobile and stationary sources around the world. We joined the campaign for cleaner air in the early 1970s, when we developed high-performance, cost-effective cellular ceramic substrates for use in catalytic converters. Our invention has become the industry standard for more than 95% of today’s catalytic catalytic-converter equipped vehicles. Today, we hold more than 200 patents on emission-control products and processes used in gasoline, diesel and alternative-fuel vehicles, as well as stationary applications.
To know more about Corning Environmental Technologies, visit us at:

Scope of Position:
Ensures that plant’s products meet customer requirements and that the plant has up to date and capable Quality systems, including all required procedures, specifications and equipment. Collaborates with the commercial organization to resolve customer complaints and to translate customer requirements into meaningful product specifications. Develops processes and systems to prevent quality problems.

Day to Day Responsibilities:
• Manage plant quality systems (including ISO documentation, records retention, etc.) and plant quality personnel to ensure that the plant’s products meet all customer requirements.
• Drives development of Product Quality Architecture (PQA) systems through active collaboration with the Engineering and Operations groups.
• Primary plant interface with global commercial organizations, with strong interactions between applications engineering and customers.
• Serve as plant lead for the Improved Capability Process. Assesses plant capability to meet new requirements or request for specification tightening. Evaluates plant process and measurement capability versus customer requirements and provides input to cost modeling for spec changes and new product quotes.
• Leads organization responsible for the following activities:
o Response and corrective actions to customer complaints and issues. Serves as the customer advocate in the plant.
o Customer quality audits of the plant. Leads corrective action teams to resolve audit deficiencies.
o Oversee physical property testing lab services.
o Provide statistical design and analysis services to internal plant departments
o Managing the CAPA system.
o Lead the plant Quality Steering Team meetings.
• Manages department spending and budget process.
• Leads project teams to resolve and permanently fix customer complaints.
• Plant Quality Manager is a staff position and reports to the Plant Manager

Hours of work/work schedule/flex-time: 40+ hours per week with occasional morning and evening conference calls. This role is a member of the Plants weekend team.

Travel Requirements: Occasional International and Domestic business trips based on business needs.

Required Education and Experience:
• Bachelor of Science in Engineering.
• Minimum of ten year's experience in a manufacturing plant.
• Successful and proven supervisory, team leader and/or section supervisor experience in a manufacturing plant.
• Experience with data collection and data analysis software and techniques

Required Skills:
• Excellent leadership skills, ability to work at all levels of the organization, continuously mentor, coach or teach
• Strong decision making skills with ability to troubleshoot and act under pressure
• Understands key financial measures of manufacturing success and effectiveness
• Ability to drive to root cause analysis and direct Engineering solutions
• Ability to understand and the plant manufacturing processes in order to prioritize and assign work and resources
• Ability to manage multiple tasks at once

Desired Skills:
• Performance Excellence (Six Sigma / DMAIC) Green or Black Belt.
• Product Quality Architecture (PQA) knowledge / experience.
• Engineering supervision.
• ASQC (American Society of Quality Control) certification (or equivalent).
• Member of Innovation project team or new products introduction team.

Soft Skills:
• Active listener
• Acts quickly and decisively
• Ability to communicate in all directions effectively – both written and verbal
• Helps others to succeed
• Demonstrates technical curiosity by asking questions and seeking deeper understanding of new technology or in areas of technical gaps
EOE/AA including Veterans and Disabled

Apply online at: