ELAN Error code 1502

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Kilganon
Kilganon's picture
ELAN Error code 1502

Hey everybody, new to the IT support function at a water/soils testing facility and have come across an error that I have not seen in my years as an IT guy.

In ELAN V2.4 (Software) for a Gilson ELAN 6100 also controlling a Gilson Mini 312 and a Gilson Autosampler Model 212b we are getting the following error in a dialogue box:

Main Title of Error: ReportAnEvent
Message: API failed:error#1502.

Can anyone help me with this?  Like I said I am a Newbie to the world of scientific labratories.

Thanks

- Mike