Empower 2 Help

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Apropos
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Empower 2 Help

I recently ran an assay, and my peaks came out a few minutes delayed (it's a pretty consistent assay).  Because of this, the summary report didn't include any values for the area, height, amount and units columns.  I created a new processing method using different start and end detection times (we use the apex detection) and reprocessed my data.  I still don't get any values.  I've tried adjusting the processing method detection times, I've tried using the "noise and drift" tab.  And no such luck. 

I can manually get the area and height for each individual injection; however, I used to be able to get the full summary table. 
Is anyone familiar with Empower 2 and have any suggestions for how I can get these values on my summary report?